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May 19, 2009                                                 

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If you expect to be successful at anything, you learn pretty early that a positive outlook can make a world of difference in your performance. But when it comes to our current economic challenges, ignoring the signs and pretending everything is fine is not only naive, it can be downright dangerous. Find out why in Recession? What recession? 
 
Also this issue Brian Burke weighs in on what it takes to be an effective leader, Tony Hsieh of Zappos.com explains why presentations are the key to building your brand, and we look at how retailers are getting more creative to keep their sales flowing...
Recession? What recession?
LEADERSHIP
Brian Burke: Leadership & followship
The President and GM of the Toronto Maple Leafs on what you need to do to turn around a business or a hockey team. According to Burke, to execute your game plan you need a vision of where you want to be.
Read the full story and watch the video from the Globe & Mail
SALES & MARKETING
Build your list, grow your business
Email marketing is an effective and inexpensive way to promote your services, build stronger relationships with your customers, and grow your business. And in a tough economy, building your email list becomes an essential priority for a small business.
10 strategies for the new sales professional
All sales teams have a few sales superstars, recognized by everyone in the company as the top producers. They are the envy of the sales organization and the benchmark for new sales professionals as they embark on their careers. But how did they get there? 
Retailers get creative to keep shoppers
In these challenging economic times, what's a store to do to make sure it's still in business a year from now? Get creative and leverage special events, unique contests, and other innovative ideas to keep your shoppers shopping.
Delivering happiness the Zappos way
According to Zappos CEO Tony Hsieh,  which has grown from zero to $1 billion in sales in just 10 years, business owners should give as many public presentations as possible to help build their brand. "It's one thing to read about your company, but when a customer can associate it with an actual person, it creates a deeper, more meaningful connection."
TECHNOLOGY & INNOVATION
Tech for tough times:
PROFIT's story on one entrepreneur's search-engine optimization techniques drew so many kudos that we just had to publish another one. So, here are five more killer ways to boost your Google rankings.
Read full article from Canadian Business
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